Use and sharing of Information:
When you use our NAGRIK SAHAKARI BANK MARYADIT GWALIOR Mobile application, we will collect information about the device in which the App is installed on (e.g. Device identification numbers (ie IMEI), Android versions, device model) and your account with us and associated transaction and store your personal information provided by you from time to time. We do so to ensure that you are provided a safe, efficient, smooth and seamless experience. This also allows us to understand your needs and provide for services and features that best suit them. We strive to provide for customizations on our application to ensure that your experience is always safer and easier.
This requires collection of personal information to the extent necessary for achieving this purpose and objective. You may please note that it is mandatory to register yourself in order to use the app. And once you give us your personal information, you are not anonymous to us. We may automatically track certain information about you based upon your behaviour on our app to the extent we deem fit.
We retain this information as necessary to resolve disputes in terms of transactions and otherwise, where needed, provide customer support and troubleshoot problems as permitted by law. We collect personally identifiable information (Name, phone number, account number etc.) from you when you register with us to create your unique identification in terms of a Mobile banking transactions pin and/or Application Password and /or any other unique registration identification that is/shall be made available to our customers.
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; Send money etc. We use the information thus obtained to customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions which are an integral part of the use of this application; and as otherwise described to you at the time of such collection.
Our app has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control and follows the best practices in the industry in this regard. Whenever you change or access your account information, it is through secure channels. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.